FAQ

a. What services does Tele-Info provide?

Tele-Info offers professional telecommunications and related services, including telephone systems (PABX/key phones), voice mail and auto attendant solutions, telephone system maintenance, CCTV and surveillance installations, door access systems, structured cabling/networking, and electrical wiring works in Singapore.

b. How long has Tele-Info been in business?

Tele-Info has been operating for over 30 years, providing communication, security, and wiring solutions in Singapore.

c. What types of telephone systems do you support?

Tele-Info supports standard telephone systems including Panasonic PABX, key phone systems, and associated features like voicemail and auto attendant configurations.

d. Do you provide installation and maintenance services?

Yes. Besides installation, Tele-Info provides ongoing maintenance for telephone systems and wiring/network infrastructure.

e. Is CCTV installation offered?

Yes. Tele-Info installs CCTV and surveillance systems suited for homes and businesses to enhance monitoring and security.

f. Do you install door access systems?

Yes. They provide door access system solutions, such as fingerprint locks and other access controls for security purposes.

g. Do you offer electrical wiring services?

Yes. The company also handles electrical wiring works for both residential and commercial premises.

h. How do I contact Tele-Info for support or enquiries?

You can get in touch by:

i. Where is Tele-Info located?

Blk 1015, Geylang East Ave 3, #03-139 (S)389730

j. What is the cost of CCTV installation in Singapore?

The cost of CCTV installation in Singapore depends on factors such as the number of cameras, storage capacity, wiring requirements, and camera features. Residential systems are generally more affordable, while larger commercial setups may require customised solutions.

k. How many CCTV cameras do I need for my home or office?

The number of cameras depends on the property size and coverage needs. HDB flats may need 2–4 cameras, while offices, retail shops, or warehouses may require wider coverage for entrances, work areas, and storage spaces.

l. How long does CCTV installation take?

Most standard CCTV installations can usually be completed within one day. Larger commercial projects or complex cabling setups may require additional time depending on the site conditions.

m. Do you provide CCTV installation for both residential and commercial properties?

Yes. CCTV installation services are available for homes, HDB flats, condominiums, offices, retail shops, warehouses, factories, and industrial properties.

n. Can I upgrade my existing CCTV system?

Yes. Existing CCTV systems can often be upgraded with higher-resolution cameras, larger storage capacity, remote viewing functions, or newer recording systems without replacing the entire setup.

o. Do you provide CCTV installation across all areas in Singapore?

Yes. Islandwide CCTV installation services are commonly available across Singapore for both residential and commercial properties.

p. Have you worked with offices, retail shops, or warehouses?

Yes. CCTV systems are commonly installed for offices, retail stores, warehouses, factories, schools, and other commercial environments to improve monitoring and security.

q. Can CCTV systems be customized for different business needs?

Yes, CCTV setups can be customised based on business size, operating hours, security concerns, monitoring areas, and storage requirements.

r. Is CCTV suitable for HDB flats or apartments?

Yes, CCTV systems are suitable for HDB flats and apartments. However, installations should follow Singapore privacy and HDB guidelines to avoid recording neighbours or shared spaces improperly.

s. Can CCTV cameras record at night?

Yes, most modern CCTV cameras include infrared or night vision features that allow recording in low-light or dark environments.

t. Are CCTV systems safe from hacking?

CCTV systems are generally safe when protected with strong passwords, updated firmware, secure networks, and proper access controls. Businesses should also follow PDPA security practices.

u. Can I monitor my home while travelling?

Yes, many modern CCTV systems allow remote monitoring through mobile apps, letting you view live footage and alerts from anywhere with internet access.